Privacy Policy

1. Who we are

PG Manager ("we", "us") is a property management platform for paying-guest (PG) and hostel owners in India. This policy explains what information we collect, why, and how it's used when you use our website and application at yourspg.com.

2. Information we collect

When you register as a PG owner, we collect:

• Your name, email address, phone number, and password (hashed by our authentication provider)
• Billing details processed by our payment partner, Razorpay (we do not store your card or bank details ourselves)

To use the product, you may enter information about your properties and tenants, including tenant names, phone numbers, ID proof details (e.g. Aadhaar, PAN, passport, driving licence numbers), addresses, and rent records. You, the PG owner, are responsible for obtaining your tenants' consent to store this information and for the accuracy of the data you enter. We act as a data processor for this tenant information on your behalf.

3. How we use your information

• To provide and operate the PG Manager platform
• To process subscription payments and send billing-related communication
• To send account, product, and (where applicable) rent/expiry notifications
• To improve the product and respond to support requests

We do not sell your data or your tenants' data to third parties.

4. Third parties we rely on

• Supabase — database, authentication, and file storage
• Razorpay — subscription billing and payment processing
• Vercel — application hosting

Each of these providers processes data solely to help us operate the service and is bound by their own privacy and security practices.

5. Data retention

We retain your account and property data for as long as your account is active. If you cancel your subscription, your data is preserved (not deleted) so you can resubscribe without re-entering everything — you can request full deletion at any time by contacting us.

6. Your rights

You can access, correct, or request deletion of your account data at any time by contacting us at avinashg2052000@gmail.com. As the data controller for your tenants' information, you are responsible for handling their access/correction/deletion requests, and we'll support you in fulfilling those through the platform.

7. Security

We use industry-standard measures — encrypted connections, access controls, and row-level security on our database — to protect your data. No system is 100% secure, and we encourage strong, unique passwords on your account.

8. Changes to this policy

We may update this policy as the product evolves. Material changes will be communicated via email or an in-app notice.

9. Contact

Questions about this policy? Email avinashg2052000@gmail.com.